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2020 TV Rate Increase Announcement


Dear LocalTel TV Subscribers,

We are committed to continually improving your TV viewing experience and giving you the very best entertainment possible. In the past year alone, we have added new networks to our lineup and upgraded several more to crystal clear High Definition. We also understand that it's not just WHAT our customers want to watch, it's HOW they want to watch, that's important. It's with this mindset that we have unveiled cutting edge TV features like ReStart, CatchUp, unlimited cloud DVR, SureStream Mobility, WatchTVEverywhere, and much more that allow you to be in total control of your home entertainment experience. We see the costs associated with these improvements as worthwhile investments that ensure you have the award-winning quality of service you've come to expect from LocalTel Communications.

As we make these investments, the networks also continue to raise their broadcast rates each and every year. While we strive not to pass these on to our customers, unfortunately this year, many of the network rate increases - especially those of the local stations (ABC, CBS, NBC, and FOX) as well as popular national stations (ESPN, ROOT Sports, Discovery, A&E, Food Network, FX, TNT, USA, and hundreds of others) - have been much higher than what they have been in the past, forcing us to adjust our prices.

Beginning February 1st, the following rates will take effect.

  • Basic Cable Service - $38.95 (increase of $2.00)
  • Expanded Cable Service - $87.95 (increase of $4.00)

All other tiers will not have a rate increase in 2020.

In the coming year, you can expect to see more channels being upgraded to HD while we continue to add new and exciting networks to our lineup. Again, LocalTel is committed to remaining a cost competitive option for your cable TV and we appreciate your understanding.

Please call us at 888-8888 for more details or if you have any questions regarding this information.
Thank you,
LocalTel Communications Management

2020 Fiber Internet Rate Increase Announcement


Dear LocalTel Fiber Internet Subscribers,

We are committed to continually improving your internet service and giving you the very best experience possible. In the past year alone, we have increased our upstream capacities, expanded our internet back hauls and improved our network monitoring. Additionally, upgrades to our core infrastructure and investments into our staffing and support, allow us to offer you some of the fastest speeds in the country and the best technical support in the area. We see the costs associated with these improvements as worthwhile investments that ensure you have the award-winning quality of service you've come to expect from LocalTel Communications.

As we make these investments, we also absorb higher costs and while we strive not to pass these on to our customers, unfortunately this year we are needing to adjust our prices.

Beginning February 1st, the following rates will take effect.

  • Chelan Fiber Internet - $46.95 (increase of $1.00)
  • Douglas Fiber Internet - $46.95 (increase of $1.00)
  • Grant Fiber Internet - $49.95 (increase of $2.00)

In the coming year, you can expect to see faster speeds, more reliability, and improved support as we continue to work towards giving you the very best internet experience possible. Again, LocalTel is committed to proving a great service at a competitive price and we thank you for choosing LocalTel Communications as your service provider.

Please call us at 888-8888 for more details or if you have any questions regarding this information.
Thank you,
LocalTel Communications Management

2020 Wireless Internet Rate Increase Announcement


Dear LocalTel Wireless Internet Subscribers,

We are committed to continually improving your internet service and giving you the very best experience possible. In the past year alone, we expanded our coverage area significantly by adding several new wireless towers and increased our upstream capacity. In addition, we have added and upgraded hundreds of access points, moving us closer to you, while improving your connection quality and speeds. This means you can enjoy more surfing and streaming while experiencing less loading and buffering. We see the costs associated with these improvements as worthwhile investments that ensure you have the award-winning quality of service from LocalTel Communications that we expect to deliver and have promised.

LocalTel continues to invest in our network equipment, our monitoring of the network, our staffing of the network and our equipment needed to maintain these rural facilities. Without the necessary upgrades the network, your connections will not keep up with your usage needs. This year, as with most businesses, our rates needed adjustment to continue moving the network in a positive direction.

Beginning February 1st, the following will take effect.

  • Wireless Internet will increase by $2.00
  • Tower Access Fees will increase by $1.00 (Grant county towers increase by $2.00)

In the coming year, you can expect to see faster speeds, more reliability, and improved support as we continue to work towards giving you the very best wireless internet experience possible. Again, LocalTel is committed to proving a great service at a competitive price and we thank you for choosing LocalTel Communications as your service provider.

Please call us at 888-8888 for more details or if you have any questions regarding this information.
Thank you,
LocalTel Communications Management